FAQs

Frequently Asked Questions

What is your legal business name?
Our legal name is New Jersey Fluid Systems LLC.

What is your DBA or promotional name?
Our DBA or promotional name is Swagelok NYC | NJ | Philadelphia.

Was the Swagelok service area recently realigned? Why do you have a new company name?
Yes, effective December 1, 2023, Swagelok Penn (Penn Fluid System Technologies) merged with Swagelok Metropolitan NY | NJ and formed a new organization known as Swagelok NYC | NJ | Philadelphia (New Jersey Fluid Systems LLC). Under the new leadership of President Brad Bollinger, this organizational change has enhanced our service offerings and has elevated our customer experience, including more capacity for fabrication and assemblies, engineering capabilities, and design services, as well as on-site advisory, training & support services.

What is your Service Area?
We are the authorized Swagelok sales and service center for the greater Philadelphia area, metropolitan NY, and the state of NJ. Click here to view our complete service area.

What are your office hours?
View our office hours for our Philadelphia and New Jersey branch locations.

Do you have a Quality System (QMS)?
Yes, Swagelok NYC | NJ | Philadelphia is backed by the Swagelok Quality System (SQS) and are ISO 9001:2015 certified. Download our Certificate.

What is your Federal Employer Identification Number / Tax ID Number?
93-2619013
Download our W-9.

What is your DUNS # and Cage Code?
DUNS #: 119149287
Cage Code: 9RJG9

What forms of payment do you accept?
We accept Visa, MasterCard, and American Express, as well as checks, wire transfers and Net 30 Terms through an approved account.

How do I open an account with Swagelok NYC | NJ | Philadelphia?
Please email our Accounting Department for a copy of our Terms Application. Alternatively, you may call either of our branches and speak with a Customer Service team member who can assist you. You can email your completed application to info@njfs.swagelok.com.

Where do I remit payment?
Please remit all payments to:
Swagelok NYC | NJ | Philadelphia
1181 Globe Avenue
Mountainside, NJ 07092
Please contact one of our offices to phone in a credit card payment.

How can I obtain a copy of an invoice?
Email us at info@njfs.swagelok.com or call our Customer Service teams at one of our branches.

Who should I contact for Accounts Receivables or other payment questions?
Email our Accounting Department or call our Accounting team member at 908-232-4444.

Where can I find documentation on the Swagelok Warranty?
Click here to view the Swagelok Limited Lifetime Warranty.

Is Swagelok NYC | NJ | Philadelphia part of Swagelok Company?
No, New Jersey Fluid Systems LLC, DBA Swagelok NYC | NJ | Philadelphia is an independently owned and authorized Swagelok Sales and Service Center for Swagelok products and services.

Have additional questions?